Privacy policy
Privacy Policy
ZAW Ladies Fashion Designer & Tailoring - FZE respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it and how we protect it.
Information We Collect
- Name, email address, telephone number and delivery address
- Order history and details of the products you have purchased
- Information you provide when you contact us or subscribe to our newsletter
- Technical information such as browser type, device and pages visited
Payment Information
ZAW Ladies Fashion Designer & Tailoring - FZE does not store credit card or debit card details on its systems.
All card payments are processed through a secure, PCI DSS compliant payment gateway. Your card details are entered directly into the payment gateway's secure environment and are never transmitted to or retained by us.
We do not store, sell, share, rent or lease your card details or any personally identifiable information to any third party.
How We Use Your Information
- To process and deliver your order
- To send order confirmations, dispatch notifications and delivery updates
- To respond to your enquiries and provide customer support
- To process returns and refunds
- To send marketing communications, where you have chosen to receive them
Sharing of Information
We do not sell, rent or lease our customer lists to third parties.
We share only the minimum information necessary with trusted service providers who help us operate our business, such as our e-commerce platform, our payment gateway and our delivery partners. These parties are permitted to use your information solely to provide those services to us and are contractually required to keep it confidential and secure.
We may disclose your information where we are required to do so by applicable law of the United Arab Emirates, or by a competent authority or court order.
Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. Our website uses SSL encryption to protect information in transit.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Cookies
This website uses cookies to make the site work and to improve your experience.
- Essential cookies keep you signed in, remember the items in your shopping bag and enable secure checkout. The site cannot function without them.
- Analytics cookies help us understand how visitors use the site so we can improve it.
- Marketing cookies may be used to show you relevant offers.
You can control or delete cookies through your browser settings. Disabling essential cookies may prevent parts of the website, including checkout, from working correctly.
Third Party Websites
Our website may contain links to other websites. This Privacy Policy applies only to this website. We do not guarantee and are not responsible for the privacy or security practices of any third-party website.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you may unsubscribe from marketing communications at any time. Please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date, and applies from the date it is published.
