You will receive an email from us to confirm the starting of the procedures.
Delivery takes from 1 to 7 business days.
The courier will contact you via email, SMS or giving a phone call in case you have not replied to arrange for the time to come to your doorstep to receive the item/s back to us. If the courier could not reach you because you did not answer, there will be a charge for the second attempt.
Delivery time frames are an approximation depending on a smooth transition of your package through customs. We cannot predict or be responsible for your country’s customs procedures or delays.
All orders require a signature upon receipt and the courier will not deliver your package without a signature. Delays can also occur due to your unavailability to sign for your package or to pay for the required customs and taxes needed upon delivery.
We cannot redirect any shipments once they leave our warehouses. So, please make sure that you, or someone authorized by you, are available at the address you specify in your order shipping details.